NRRS’ website open, accepting cancelation and refund requests

Published Oct. 17, 2013

FORT WORTH, Texas – The National Recreation Reservation Service’s website has been reopened and is now operational.

Customers who requested a cancellation during the shutdown will be refunded in full with no service fees.

Each facility is being reviewed and the impacted reservations that were within the shutdown period October 1-16, will be cancelled and the customer issued a full refund for all reservations that were scheduled entirely within the timeframe of the shutdown.

Customers with reservations that started during the shutdown and ended on October 17, 2013 or later may still use the remainder of their reservation if the park is open. Customers will be fully refunded for the unused portion during the shutdown.

Customers may also request a cancellation for their entire reservation and will be refunded in full with no service fees. If the customer does nothing and is a no-show for the remainder of their reservation, their entire reservation will be refunded in full with no service fees after the departure date of their reservation.

For more information contact the NRRS at 1-888-448-1474 (TDD 1-877-833-6777).


About the Fort Worth District: The Fort Worth District, U.S. Army Corps of Engineers was established in 1950. The District is responsible for water resources development in two-thirds of Texas, and design and construction at military installations in Texas and parts of Louisiana and New Mexico.  Visit the Fort Worth District Web site at: and SWF Facebook at:

Ed Rivera

Release no. NR14-004